Protecting our employees and ensuring good customer service and full RPC supply remain our top priorities.
Because of our global operational presence, we were confronted with the COVID-19 at the beginning of the outbreak. Thanks to this early experience, we could prepare and immediately implement comprehensive measures in all our subsidiaries around the globe to protect what, more than ever, matters to us: our people, our customers, the food supply chain.
To protect our employees, we closed our offices globally, and IFCO employees are now working from their homes, with no impact to your service level. At our service centers, strict new protocols have been implemented for an uninterrupted operation. As usual, we wash and disinfect our RPCs for you, according to the highest standard. Our customer service functions without disruption. And, our ample RPC supply means meeting all customer needs nonstop.
Thanks to our preparation and commitment, we continue to fully service our customers, even during these challenging times.
Questions? Contact our customer service team.
#ProtectTheThingsThatMatter
As the world’s leading supplier of Reusable Plastic Containers (RPCs), only IFCO can support your business wherever you and your suppliers are – wherever the future may take you. With customers in over 50 countries across five continents, we have the largest footprint and network than any other RPC provider in the world. With 20 RPC production facilities and 89 wash centers, we have a more extensive infrastructure.
And with more RPCs in circulation worldwide than any other supplier – 314 million and counting – we can guarantee you’ll get the equipment you need, when and where you need it. Retailers have trusted our unmatched ability to deliver a better supply chain for more than 25 years.
Our wide variety of solutions and services gives us the greatest capabilities to support our customers with their RPC requirements. With a network of local offices and over 1100 worldwide at IFCO, we are there for your business. When and wherever you need us!
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We offer a wide range of pooled equipment and solutions, with over 70 models of RPCs. We have RPCs to suit every type of fruit and vegetable, including one designed specifically for bananas. And we have other RPCs optimized for meat, fish, eggs and baked goods. Our retail-ready transport packaging solutions enable producers to optimize space, improve temperature control and protect quality into the retail distribution center. With customers in over 50 countries and with more RPCs in circulation worldwide than any other supplier, IFCO can supply whatever your business demands.
The heart of the IFCO Way – even more than our superior products, logistics savings and sustainable business model – is the service we provide. Most members of our field sales force have a background in agriculture, cargo, food logistics or retailing. We are happy to talk about any aspect of your business: to listen, learn from you, and earn your trust. Together we find the best route for solving issues or developing new cost-effective solutions.
Our business is based on trust, in-depth market knowledge, and on providing flexible solutions to best serve you. We also regularly monitor customer feedback and measure customer satisfaction – then evaluate all solutions we have developed to satisfy specific customer requests or needs. We don’t sell products. We work with you to find solutions. That is the IFCO Way.
