IFCO Germany / Operations

Director Service Center Operations Europe (m/f/d)

For our head office in 82049 Pullach near Munich (Germany)

The Director Service Center Operations has overall responsibility for the European Service Center network. The incumbent is required to develop and manage relationships with all 3rd party operators as well as IFCO operated Service Centers. The Management of the European Service Center Operations is a key functional role in the European IFCO RPC Leadership team.

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Key responsibilities:

  • You effectively develop 3rd party relationships with a continuous focus on reducing costs through cooperative initiatives and amicable business negotiations
  • You maintain and meet targeted goals with regards to cost/P&L responsibility for assigned 3rd party service providers and IFCO operated plants
  • You provide leadership to all staff to effectively recruit, train and motivate
  • You drive conformance to operational KPIs and maintain a focus on stable operations and operational consistency
  • You ensure IFCO and 3rd party compliance to all operational SOPs as well as Federal, State and local laws
  • You work cross-functionally with Planning, Logistics, Sales, Customer Operations and Transportation to drive the SCO (Supply-Chain-Operations) process.
  • You implement and drive Lean processes and standard work across the network
  • You promote and foster a culture of Zero Harm
  • You ensure asset control (physical inventories) in the European storage locations

We expect:

  • You hold a university degree in Engineering, Operations, Supply Chain or comparable education
  • You gained more than 12 years of experience in an operational / supply chain related leadership role
  • You have a minimum of 5 years’ experience in people management
  • You have a detailed understanding of Supply Chain practices and metrics
  • Your technical understanding of machines and equipment in a highly automated production environment is high
  • Your understanding of margin and profit drivers, business acumen and commercial pragmatism is solid
  • You have advanced project management skills and efficient organizational abilities to meet timeframe deadlines
  • You preferably have a qualification in Lean / Six Sigma or other modern manufacturing methods
  • Your personality is characterized by strong negotiation and influential skills as well as high analytical skills
  • You are fluent in English; German and Spanish language knowledge would be desirable

We offer:

  • A workplace in a sustainable and very crisis-proof industry
  • Bright and modern offices
  • Appreciation and respectful interaction in an international team
  • Flat hierarchies and short decision-making paths
  • Further training opportunities
  • Flexible working hours and the possibility to work mobile
  • Free beverages
  • Company gym
  • Available parking space nearby
  • Easy accessibility by public transport


Please send your application, including your CV in English (mandatory) as well as your desired salary and your earliest possible date of joining to recruiting@ifco.com. We are looking forward to receiving your application.

IFCO Systems GmbH |Zugspitzstr. 7 | D-82049 Pullach | Germany www.ifco.com

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Director Service Center Operations Europe (m/f/d)

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